For 44 years, I had opportunity to provide maintenance management consulting services to 66 mining operations in 13 different
countries. I found that few maintenance organizations bothered to explain how their work was requested, identified, classified,
planned, scheduled, assigned, controlled, measured, and assessed. That is, how they managed their activities. An operations
manager noted: "If no one knows what they are doing, then they can't be criticized." A frustrated plant manager complained: "Finding
out what maintenance is doing is like trying to separate fly-sh.t from pepper with boxing gloves on." We helped maintenance
document a program and were pleased that they had the answers. When other departments and management were asked for
comments, praise and encouragement followed. While our 66 clients were a small sample, the deliberate involvement of maintenance
resolved the situation. Upon retiring in 2018, this oversight, to my knowledge had not been resolved. Does it still exist? If so, I would
like to propose a solution.
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Paul Tomlingson
Retired, Maintenance consultant
Denver. Colorado USA
303 656 7875
pdtmtc@msn.com TomlingsonTomlingson
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